At the top of our website we have displayed a message to warn you that our website makes use of cookies and that one has already been set.  By displaying this message we hope that we are providing you with the information you require about our use of cookies, and presenting you with the option to consent to their use. This message will be displayed until such time that you agree to our site using cookies by clicking on the continue button.

a. What is a cookie?

A cookie is a small amount of data, often including a unique identifier, sent to the browser of your computer or mobile phone (referred to here as a "device") from a website's computer.  It is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it.  To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, and not the cookies sent to you by other websites. Many websites do this whenever a user visits them to track online traffic flows.

On the Channel Computing website, our cookies record information about your online preferences so we can tailor the site to your interests. You can set your device’s preferences to accept all cookies, notify you when a cookie is issued, or not receive cookies at all. Selecting the last option means you will not receive certain personalised features, which may result in you being unable to take full advantage of all the website's features. Each browser is different, so please check the "Help" menu of your browser to learn how to change your cookie preferences.
During the course of any visit to our website, every page you see, along with a cookie, is downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like find out whether your device (and probably you) has visited the website before.  On a repeat visit this is done by the website’s computer checking to see, and finding, the cookie left there on the last visit.

b. How do we use cookies?

Information supplied by cookies can help us analyse the profile of our visitors, which helps us provide you with a better user experience. For example, if on a previous visit you went to our marketing pages, we might find this out from your cookie and highlight marketing information on subsequent visits.

c. Third party cookies on our pages

Please note that during your visits to our website you may notice some cookies which are unrelated to us. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

d. Cookies used on our site

We only use cookies to help us continuously improve our website and maintain a nice browsing experience for our visitors. Here is a list of cookies used on this website;

• Google Analytics - We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc.
• Session cookie - This is a standard cookie just to remember user preferences (Like font size and saves you logging in everytime you visit)

e. How to delete cookies or control them

This site will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block cookies set by this or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this for a wide variety of browsers. You will also find details on how to clear cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone’s browser, you will need to refer to your handset manual.

Terms and Conditions, use of website:

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Erwood Station Craft Centre's or ESCC relationship with you in relation to this website.

The term 'Erwood Station Craft Centre', 'ESCC'  or 'us' or 'we' refers to the owner of the website whose registered office is Erwood Station Craft Centre, Llandeilo Graban, Builth Wells. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

You may not create a link to this website from another website or document without Erwood Station Craft Centre's prior written consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Data and Privacy

Your data will not be shared, sold or divulged to anyone or any company.

This web site does not use cookies.

Terms and Conditions of Sales

Under the Consumer Protection (Distance Selling) Regulations 2000 you have the right to cancel your order within 8 working days following receipt of your goods.  You must inform us of your wish to cancel in writing within 8 working days following the date of receipt and must take reasonable care of the products and not use them.  You should return products to us in their original packaging, wherever possible, as soon as possible after informing us of your wish to cancel.  If you return products to us, we will not be responsible for any loss or damage to them during transit and we recommend that you use a recorded or secure delivery method.  If goods are lost or damaged in transit, we may charge you, or not refund to you, amounts that are attributable to the loss or damage. 
Please write to the following address to cancel an order: Erwood Station Craft Centre, Llandeilo Graban, Builth Wells  requesting a cancellation and enclosing the following details: order number, name and contact details or email your details to This email address is being protected from spambots. You need JavaScript enabled to view it.

For full details of your rights under the Distance Selling Regulations, please contact your local Trading Standards office or Citizens' Advice Bureau.
Full details of how to return goods can be found in the Returns section below.

Please allow 28 days for delivery.

Refunds:

You have the right to return your goods for a full refund including P & P within 8 days of receipt of goods, the customer shall pay the return postage.

All refunds will be processed within 30 days of receipt of the returned goods.

Please include your original order number on the outside of the package.

Please see above Terms and Conditions as to the care of goods whilst in your possession.

Please return the goods to:

Returns (your order number)

Erwood Station Craft Centre,

Llandeilo Graban,

Builth Wells

Exchanges/Returns.

If you wish to exchange your goods please return them unused within fourteen days. If they are faulty we will of course replace them.

If you are returning them for any other reason please include payment for replacement postage.

Returns Address:

Erwood Station Craft Centre,

Llandeilo Graban,

Builth Wells